Product overview

Dashboard

The Dashboard provides an overview of your entire installation, including meters and gateways. It gives quick insight into system status, connectivity, and potential issues.

All visual elements on the Dashboard are interactive. By clicking on a specific status or chart, you will be redirected to a filtered view in the Devices page. This allows you to quickly investigate and manage specific groups of devices.

Install_-_Play_app_dashboard.png

For example:

  • Clicking on Meters with warning opens a filtered view showing these meters

  • Clicking on All installed gateways connected openss a filtered view showing these all gateways

This functionality enables efficient troubleshooting and device management.

Devices

The Devices section is used to manage all connected devices within Elvaco Play. This includes meters, sensors, and gateways. It provides an overview of device status, connectivity, and assigned locations. Each device represents a physical unit installed in the field.

Purpose of Devices

The Devices page provides:

  • A centralized overview of all connected devices

  • Real-time status and signal strength information

By managing devices in one place, you can monitor performance, troubleshoot issues, and ensure reliable data collection.

Device Overview

The Devices page displays a list of all devices, including:

  • Serial number or DevEUI

  • Device type

  • Model

  • Status

  • Signal strength (RSSI)

  • Assigned location

You can search, filter, and manage devices directly from this view. Connectivity issues can quickly be identified through status and signal strength indicators of your devices.

Adding a Device

To add a new device:

  1. Click Add meter

  2. Enter the required device information, such as serial number and device type.

  3. Assign the device to a location (optional but recommended).

  4. Save the device.

Once added, the device will appear in the device list and begin communicating when active.

Tip

You can create multiple devices at once by filling in the batch import file template and uploading it.

Replacing a Device

Replacing a device is handled efficiently using Elvaco Play App by using locations. Instead of modifying the entire setup, you can simply update the device associated with a location. This allows the location and its associated data structure to remain unchanged while the physical device is replaced.

  1. Press Replace device in Elvaco Play App

  2. Select the assigned location of the device or the serial number of the device

  3. Press continue

  4. Press Install new meter on this location or press Manually select from list to replace with an already installed device

  5. Press Replace to install new device and uninstall old device*

*When a device is replaced, the current device will be uninstalled. It will no longer collect measurements or store further metadata. To use it again, it must be re-installed. Associated meter information and historical measurement data will be stored under the assigned location and archived devices.

Locations

The Locations section is used to organize devices by physical location. By assigning an address to devices such as meters, sensors, and gateways, you can improve overview, traceability, and data context within Elvaco Play.

Each location represents a physical site, such as a building, apartment, or installation area.

Purpose of Locations

Locations provide:

  • A clear mapping between devices and their physical installation sites

  • Improved structure when managing large numbers of devices

  • Context for data analysis, reporting, and integrations

By linking devices to locations, exported data can include address information, making it easier for external systems to interpret and use the data. Locations can function as stable placeholders during meter replacement processes, allowing the location to remain unchanged while the associated meter and its serial number are updated.

Location Overview

The Locations page displays a list of all created locations, including:

  • Location ID

  • Street address

  • Town

  • Assigned device

You can search, filter, and manage locations directly from this view.

Adding a Location

To create a new location:

  1. Click Add location

  2. Enter the required information:

    • Location ID (required)

    • Street address

    • ZIP code and Town

    • Country

    • Latitude and Longitude (optional)

    • Description (optional)

  3. (Optional) Assign a device to the location

  4. Click Add.

Tip

Use Prefill from existing location to quickly reuse information from another location.

Tip

You can also create multiple locations at once by filling in the Batch import file template and uploading it.

Example of using locations efficiently

A property owner manages multiple buildings with several meters installed in each location. By creating a location for each building and assigning the corresponding devices:

  • All meters are grouped by address

  • A Connector can include include location details

  • Troubleshooting and maintenance become more efficient

Connectors

The Connector functionality enables integration between Elvaco Play and external head-end systems. It allows you to export metering data from the cloud to a customer system using configurable formats, delivery methods, and schedules.

Each connector can be configured individually to match specific integration requirements.

Normalization

Elvaco Play provides different levels of data processing depending on how the data should be delivered to the receiving system. These are configured under Normalization.

Elvaco Normalized Data is decrypted, decoded, and normalized into the Elvaco standard format. Values are structured, standardized, and presented with consistent units. This option requires that encryption keys for the wireless M-Bus meters are available in Elvaco Play.

Decrypted and decoded Data is decrypted and decoded into a human-readable format, but the measurement values remain unnormalized. This means that the original structure and units from the meter are preserved.

Raw Data is sent exactly as received from the meter, without any processing. The data remains encrypted and is typically used when the receiving system handles decryption and decoding.

Devliery schedule

The delivery schedule defines how often data is sent. Available options include:

  • Quarter-hour

  • Hourly

  • Daily

  • Weekly

  • Monthly

It is also possible to configure specific times and days for delivery (for example, the 1st day of each month at 00:00 or every Monday at 01.00).

Measurement interval

The measurement interval defines how meter data is aggregated before being sent through a connector. Together with the delivery schedule, it determines both how much data is included and how often it is delivered to the receiving system.

The following measurement intervals are available:

15-minute values: Data is aggregated into 15-minute intervals, providing high-resolution data.

Hourly values: Data is aggregated per hour, suitable for detailed monitoring with reduced data volume.

Daily values: Data is aggregated per day, commonly used for reporting and billing.

Weekly values: Data is aggregated per week, providing summarized data over longer periods.

Monthly values: Data is aggregated per month, typically used for long-term reporting.

Example connector setup

The following example shows a configured connector suitable for scenarios such as billing or reporting, where summarized data is required at regular intervals rather than in real time, to an external system:

  • Format: Elvaco Standard

  • Normalization: Elvaco Normalized

  • Delivery method: HTTP (webhooks)

  • Delivery schedule: Daily

  • Measurement interval: Hourly values

  • Status: Active

In this setup, meter data is collected as hourly values and stored in Elvaco Play. The data is then aggregated and delivered once per day to the receiving system using HTTP (webhooks). Since Elvaco Normalized is selected, all data is decrypted, decoded, and converted into a standardized format before delivery. This ensures that the receiving system gets structured and ready-to-use data without requiring additional processing.

Members

The Members section in Elvaco Play allows you to manage users and assign roles within your organization. Each role defines what actions a user is permitted to perform in Elvaco Play.

Roles

Elvaco Play supports four different user roles:

Viewer Read-only access. The user can view device status, data, and configuration, but cannot make any changes.

Installer Can install, replace, and uninstall devices, as well as view basic information. This role is suitable for field technicians performing on-site installations.

Operator Can add, remove, and configure devices, and view data and logs. However, the user cannot manage other users.

Admin Has extended permissions to manage users, devices, and settings, as well as access logs. This role is intended for system administrators.

Managing Members

Admins can manage members by inviting new users, assigning roles, and removing users when needed. To invite a new member:

  1. Navigate to the Members section

  2. Click Invite members

  3. Enter the user’s email address

  4. Select the appropriate role

  5. Send the invitation by pressing Invite

Example of role management

A common use case is to invite an external installer to perform device installations. For example, if a contractor is responsible for installing meters or gateways:

  • Invite the installer using their email address

  • Assign the Installer role.

  • The installer will then be able to add and install devices, but will not have access to user management or sensitive system settings.

This ensures that external personnel have the necessary access to perform their tasks, while maintaining control and security within the organization.

CMe2100 LTE G2 and Elvaco Play compability

Background

To maintain a high level of security and respond quickly to evolving cybersecurity threats, Elvaco requires CMe2100 LTE G2 devices used with Elvaco Play to communicate with Elvaco’s servers. Together, Elvaco Play and the CMe2100 LTE G2 provide security measures across all device interfaces and enable firmware updates whenever needed, helping protect devices against known vulnerabilities.

Network parameters

To install and use a CMe2100 LTE G2 with Elvaco Play, the device must be able to communicate with Elvaco’s server at edmm.elvaco.se using HTTPS (port 443) or HTTP (port 80). This communication enables:

  • Secure time synchronization.

  • Secure synchronization with CAD files in Elvaco Play.

  • HTTPS responses to the gateway containing additional information.

  • Firmware Over-the-Air (FOTA) updates to keep the device running the latest available software.

Allow the gateway to use Elvaco’s SMTP server for Push Reports

  • To send e-mail Push Reports via Elvaco’s SMTP server, the CMe2100 LTE G2 must be able to communicate with smtprelay01.elvaco.se on port 2525.

Important

If the inserted SIM card uses a closed or private APN, the APN’s network configuration must allow the device to both upload data to and download data from these servers. Blocking access to Elvaco’s servers limits functionality and may lead to compatibility issues.

Integration without Elvaco Play

For customers whose network policies prohibit access to Elvaco’s servers, Elvaco offers an encryption algorithm or an encryption/decryption API for integrating the CMe2100 LTE G2 without Elvaco Play. To get more Information, contact support@elvaco.com.

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