Please see below instructions if you have an RMA case. When you send in a case you will receive a ticket# that you need to attach to the products you send in.
Please use the RMA-ticket option which you will find by pressing "Submit a request" in the upper right corner. It is also possible to send your request directly to email@example.com with below information.
Following information is needed before you send any products to us:
- Product/Model name e.g. CMe2100
- Serial number e.g. 0105123456
- Maker e.g. Elvaco, ABB
- Reseller e.g. Elvaco
- Your Name and Contact information
- Your Billing Address
- Your Shipping Address (if not the same as Billing Address)
Once you have received confirmation, please send the product to below address, attach your case number.
434 37 Kungsbacka