Do I need to create an account to send a support request?

You can sumbit a request by pressing the Submit a request in  the upper right corner or here: Submit a request

You can also use one of our designated emails depending on subject 


In order to follow the status of your request you need to create an account, see below.

Create an account: Please press "Sign in" in the upper right corner or here: Sign In. Then you need to sign up for an account. When you have entered your details you will receive a verification email. After verification of your email adress you will be able to create a password for your account. 

If you have already sent an email to us (e.g. a support ticket) you only need to request a new password. You will then receive instructions via email.

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