Symptoms
When using the install command on the CMe and CMi-series the following error messages can be retrieved from the modules instead of a succes message or after the succes sms was retrieved.
921 Profile could not be activated.
The module can't connect to the internet using the GPRS network.
921 Error syncronizing files. Network idle timeout
The module can't connect to the server hosting the configurations.
550 RCPT TO [email] not allowed, please use SMTP AUTH
The module can't connect the the SMTP server specified when trying to send an email.
Purpose
The article describes what these messages really means.
Resolution
921 Profile could not be activated.
921 Profile could not be activated.
- Please try again.
- Please check your APN settings and try again. Verify APN settings with operator if necessary
- Please check your signal strength.
- Contact your operator and verify that simcard has GPRS functionallity activated.
921 Error Syncronizing files. Network idle timeout.
- Please try again.
- Please check your signal strength.
- Please contact your supplier.
550 RCPT TO [email] not allowed. Please use SMTP AUTH.
- Please check your SMTP settings. Verify SMTP settings with operator if necessary.
- Please try again
- Contact Elvaco AB.
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